GOWORK managed service solutions
4 - Support Zone
Remote end user desktop support
GOWORK can provide your remote users with a technical front line support team who can instigate remote control sessions, remote desktop sharing, file transfer, live chat, URL push, and even real-time diagnostics and inventory of the remote hardware and software assets.
Our bi-directional remote desktop support service enables over-the-shoulder help, from anywhere to anyone, allowing GOWORK to view end user screens and operate the mouse and keyboard. Our support sessions actually feel like we are sitting next to you.